Pet's Play Reviews

Pet's Play has an overall rating of 4.3 based on 20 reviews. Customer feedback on Pet's Play is mixed: Pet's Play reviewers highlight positive aspects like wide range of products, competitive prices, excellent customer service, fast shipping, which strongly appeal to pet owners looking for quality products and value. However, Pet's Play is often criticized for its limited stock on some items, occasional shipping delays, website navigation issues, higher prices on select brands.

4.3/5.0

20 reviews

5 Stars

15

4 Stars

2

3 Stars

0

2 Stars

0

1 Star

3

All Pet's Play Reviews (20)
greendog800
February 15, 2023
"I messed up my order - my..."
I goofed on my order - my blunder - and Pet’s Play gave me a refund without any hassle! Big thanks to PP!
happykoala310
December 16, 2022
"Top Deal Available"
Top deal available. Quick shipping and just what I wanted. This is my first time ordering, and I’ll surely be back for more.
organicfrog220
October 24, 2022
"Awesome first purchase with excellent service"
This was my first time ordering, and I gotta say, the service was top-notch. The toys arrived super fast, even with that postal strike going on. It's a bummer that the toys got wrecked in under a day, even though they were from Kong. Guess I’m still on the hunt for some tough toys!
JesseRobertson
October 12, 2022
"Toy showed up right on schedule"
The toy showed up right on schedule, but just 15 minutes later, my dog managed to wreck it. It's so different from all his other Kong toys that have held up for years. I reached out to Pets Play Toy Store about this, but they didn’t give me another option or a refund!
beautifulpanda274
May 03, 2022
"Mastiff-Friendly Toys"
Even though the Kong toy turned out to be a tad smaller than I thought, my dog has taken to it with joy. We’ve got a rope-filled elephant that’s held up for nearly a year, but it’s starting to show some wear. With plenty of love and use, we definitely recommend these toys. My big guy can tear through most stuff in no time. But he actually enjoys playing with these since the ropes give him a solid grip to tug, pull, and toss around. He sends his thanks too!
Lonnie.Scott
April 27, 2022
"The lamb resembled a rabbit and..."
The lamb resembled a rabbit and my little dog tore it apart in just half an hour. It was surely not suitable for what I needed and a complete waste of cash.
sadkoala191
January 31, 2022
"Top-notch customer support"
I purchased a couple of plush toys that showed up fast, but they weren’t quite what I expected. I double-checked my order and was a bit confused if I had messed up. So, I shot off an email to clarify, and got a super quick reply saying there was a hiccup. They offered to send me a replacement right away, and included a return label for the items I didn’t want. Honestly, I can’t recall experiencing better customer support. I just wish more companies operated this smoothly.
silverelephant418
January 30, 2022
"Fantastic service experience"
I can't complain about the service! It was top-notch, really. Big thanks for that. But, the toy? My 8-year-old lab wrecked it in just 10 minutes! I've always gone for Kong stuff for my Staffie since they hold up well, so I thought I'd go with a brand I trust. Looking back, that might not have been the best choice.
EthanWhite
January 25, 2022
"Top-notch product"
This is a top-notch product! The ordering was straightforward and easy, and the packaging did a great job of keeping the Squirrel safe without harming the environment. Delivery was dependable too. Really appreciate the first-class service - thanks a bunch!
Georgia.Campbell
December 25, 2021
"Amazing service. Would definitely recommend."
I stumbled upon this website while searching for some new Kong dog toys, and they had an awesome variety at really good prices. My order was shipped out fast and showed up in just a few days, even with the holiday mail chaos. Everything was packed nicely, and I was pleasantly surprised they used a tracked Royal Mail service, even with the ‘free’ shipping option. Overall, it was a fantastic experience. I was a bit unsure at first since I hadn’t heard much about this site, but I’d totally recommend them. Their selection is way better than my local pet store, and a lot of the toys I haven’t spotted on other sites either. Five stars all the way. Thanks a bunch!
BradAllen
December 13, 2021
"Great experience with customer service"
Had a really good experience dealing with them. They provided a similar replacement since the stuff I wanted was unavailable. I’ll surely be placing another order soon! 👍🏻
EdgarGordon
December 04, 2021
"Disappointing Cat Advent Calendar Experience"
Sadly, the cat advent calendar showed up damaged. The box was all crushed, and the treats were all smashed and spilled out. K had to toss it and grab a new one from Amazon.
greenpeacock691
February 02, 2021
"Amazing Deals!"
Incredible prices and the shipping is lightning quick! I always get my rabbit chews from here since other places charge way more for the same stuff. It really helps keep pet care budget-friendly during these pandemic times.
crazyduck677
January 09, 2021
"Highly recommend this shop"
Fantastic service, super easy to use the site, and lightning-fast delivery that was well packaged. You guys at the pet toy store are awesome, and I've already told all my dog mom pals about you. Just a bummer that the Kong toy I got didn't live up to your standards. The Kong Sheildz Armadillo only held up for about 4 minutes with my energetic Weimaraner.
silverbutterfly276
December 05, 2020
"So happy I discovered this pet site"
Super glad I stumbled upon this site for my furry friends! I was on the hunt for a Kong Wubba for my Retriever, but man, they can be pricey! Luckily, I found a fantastic deal here. The website is user-friendly, making it a breeze to locate items and place orders. Delivery was quick and everything arrived in great shape. The product quality is top-notch, the price is just right, and the shipping cost is fair too. Exactly what I needed, couldn't be happier! 😊

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